The Quote: "The enterprise wants to be a fortress, but workers want digital work to be part of their digital life. A lot of this is hands-off stuff, not meant to be managed. If you look at it too closely, you might distort it"
Who Said It: Mike Gotta, analyst with Burton Group.
In Context: The rise of social networks in the business forces organizations to make cultural shifts, Gotta says. Senior management needs to resist micromanaging and over-influencing their use.
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Building the Enterprise Network
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